Azure Communication Services

Service

Programmable voice and messaging via Microsoft Azure Communication Services.

Use Azure Communication Services in a plan

Capabilities

voice-callsmstelephonyazureacs

How it works

An alternate telephony backbone for voice and messaging steps.

1. Used where ACS is the preferred carrier for calls or texts.
2. ExecPocket routes the call/message through ACS.
3. Status and transcripts flow back into the plan.

Best for: voice and SMS steps standardized on the Azure stack.